Privacy Policy

Introduction

This notice explains how CEVIOR collects, uses and protects your personal data when you browse our store, place an order or contact us. We keep this policy concise and clear so you can quickly understand what we do and why.

Data controller

CEVIOR is operated by Filip Karlsson, sole proprietorship registered in Sweden. Address: Citringatan 4, 554 47 Jönköping, Sweden. Email: info@cevior.com

What we collect

• Order and account data: name, contact details, delivery address, order details, invoices, and basic age confirmation where required.
• Support messages: messages you send via our contact page or email.
• Device and usage: standard technical data from your browser such as IP address, device type, pages visited, and referring URLs.
• Cookies: small files used for essential site functions, analytics and to remember your preferences.
• Fraud prevention: limited data to detect and prevent fraudulent transactions.

Why we use data (legal bases)

• Fulfil orders and customer service — contract necessity (GDPR art. 6(1)(b)).
• Comply with law — e.g. tax and accounting (art. 6(1)(c)).
• Improve and protect services — analytics, troubleshooting and fraud prevention (art. 6(1)(f) legitimate interests). You can object where applicable.
• Marketing with consent — e.g. newsletter sign-ups (art. 6(1)(a)). You can withdraw consent at any time.

Cookies

We use essential cookies to make the site work and optional cookies for analytics and performance. You can manage cookies in your browser settings. If you disable some cookies, parts of the site may not function as intended.

Sharing and processors

We share personal data only with service providers that help us run our store, for example our e-commerce platform, payment processors, analytics services and shipping carriers. These providers may only process your data according to our instructions and must protect it. We do not sell personal data.

International transfers

If personal data is transferred outside the EU/EEA, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses and additional measures where needed.

Retention

We keep personal data only as long as necessary for the purposes above. Order records are typically kept for up to seven years to meet legal obligations. Marketing preferences are kept until you unsubscribe or your consent is withdrawn. We then delete or anonymise the data.

Children and minors

• Our store is intended for customers who can lawfully enter a purchase contract in their country.
• We do not knowingly collect personal data from children under the age applicable in your country (typically 13–16). If you are below that age, please do not provide personal data without verifiable consent from a parent or guardian.
• If we learn that we have collected data from a child without the required consent, we will delete it and may take steps to close any related account. Parents or guardians can contact us at info@cevior.com to request deletion.

Your rights

• Access your data and receive a copy.
• Correct inaccurate data.
• Request deletion or restriction in certain cases.
• Object to processing based on legitimate interests, including direct marketing.
• Data portability for information you provided to us.
• Withdraw consent at any time where processing relies on consent.

You also have the right to lodge a complaint with your local authority. In Sweden, this is the Integritetsskyddsmyndigheten (IMY).

Marketing preferences

If you subscribe to our newsletter, you can unsubscribe at any time using the link in the email or by contacting us. We do not sell personal data or use automated decisions that produce legal effects about you.

Security

We use technical and organisational measures designed to keep your data secure, including encryption in transit, access controls and regular reviews of our practices.

Changes to this notice

We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, inform you through the site.

Contact

Questions or requests about privacy? Email us at info@cevior.com or use the Contact page. We aim to reply within 24 hours on business days.