PRIVACY POLICY

This Privacy Policy explains how CEVIOR collects, uses, and protects your personal data when you visit our website, place an order, or interact with us.

“Personal data” means any information that can identify you directly or indirectly.

WHO WE ARE

CEVIOR
Citringatan 4
554 47 Jönköping
Sweden
info@cevior.com

CEVIOR is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR).

PERSONAL DATA WE COLLECT

We may collect the following information:

Contact information
Name, billing and shipping address, phone number, email address.

Order information
Products purchased, payment details, order history, delivery information.

Technical data
IP address, browser type, device information, pages visited, session duration.

Communication data
Messages sent via email or customer support.

Marketing preferences
Your consent and preferences for receiving updates and promotions.

HOW WE USE YOUR DATA

We process your personal data for the following purposes:

• To process and deliver your orders
• To handle payments and prevent fraud
• To provide customer support
• To improve our website and services
• To send marketing communications if you have given consent
• To comply with legal obligations

Our legal basis for processing includes contract performance, legal obligations, legitimate interests, and your consent where required.

MARKETING

You will only receive marketing communications if you have actively consented.
You may unsubscribe at any time via the link in the email or by contacting us at info@cevior.com.

COOKIES

We use cookies and similar technologies to ensure website functionality, analyze traffic, and improve user experience.

Non-essential cookies are only used after your consent through our cookie banner.

SHARING OF DATA

We do not sell your personal data.

We may share your data with trusted service providers such as:

• Shopify (e-commerce platform)
• Payment providers
• Shipping partners
• Email and SMS platforms
• Analytics providers

All partners process data in accordance with GDPR and under appropriate data protection agreements.

INTERNATIONAL TRANSFERS

Some service providers may process data outside the European Economic Area (EEA).
In such cases, appropriate safeguards such as Standard Contractual Clauses are used to ensure data protection.

DATA RETENTION

We retain your personal data only as long as necessary:

• Order information: up to 7 years to comply with Swedish accounting laws
• Marketing data: until you withdraw consent
• Customer service records: as long as reasonably necessary

YOUR RIGHTS

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact: info@cevior.com

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).